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As I write this quarter's newsletter the sun is shining and there is not a cloud in the sky. What joy spring time brings. A new start, the thoughts of the warmer days to come and an overall enthusiasm that comes over all of us at this time of year ... So, a very warm welcome to all of you, new and older TTI members alike.
Recently I had the pleasure of speaking at the WTM Vision conference in Moscow. Although I was only there for 2 days I was reminded that, for a country the size of Russia, the idea of travelling overseas is something that is still relatively new and for a select few. Yet, despite the economic situation and the falling value of the Russian rouble, there is a great deal of optimism amongst the young entrepreneurs over there for all of the developments taking place within the electronic travel market place generally. It made me realise that, in many ways, travel and tourism development overall is still a relatively new industry for many people and for many developing courtries throughout the world.
There is no doubt that in terms of upcoming technical trends the talk at the moment is about wearable tech. With the advent of the Apple Watch and various other wearable gadgets to monitor everything from your health to the number of steps taken in a day, our imminent future is about the 'Connected Age' and the 'Internet of Things'. These trends, together with the ongoing roll-out of cloud computing, mean that our industry, along with every other industry in today's modern world, must remain focused on what our guests and customers are really looking for when it comes to travel; particularly when it comes to the five steps of travel as conceived by Google ... i.e. Dreaming, Planning, Booking, Experiencing and Sharing. This became very evident at TTI's Spring Conference earlier this year where the subject being discussed was 'The Mobile Customer'. We had a great event as usual with some excellent speakers. Peter Matthews from Nucleus kicked off the day with the results of their recent web survey of January 2015 which noted that we are fast approaching the 50% mark (actually 44.6%) when it comes to mobile hitting the majority of web traffic. The survey also noted that the number of mobile transactions grew 70% year on year to 28.81% of all online revenue. Nucleus very kindly sponsored the event so our thanks must go to Peter and his team for doing that and to all of the other speakers who, once again, contributed to such a great event. Presentations are now available on the website.
Looking ahead to TTI's programme of events for the rest of this year, our TTI Summer Forum will be held on the morning of Tuesday 2 June at the Strand Palace Hotel. This year we will once again be holding a joint event in conjunction with ETOA (European Tour Operators Association) with the subject entitled 'The Hotel Distribution Revolution'. This is likely to draw a big audience and is a subject, as many of you will know, that is very close to my heart. With Metasearch rising, Google adding streamlined navigation from its hotel search results pages to its hotel ads and Amazon now entering the fray with a new hotel offering, this is an event not to be missed!
Our full day TTI Autumn Conference will then follow on Monday 21 September, and finally our Winter Forum which, once again, will be held in conjunction with World Travel Market - entitled 'The WTM Travel Innovation Summit in Association with TTI' will be held on Monday 2 November. Details of these events and venues will, as usual, be posted on our website in due course.
In the meantime, I trust that you are all looking forward to the summer with friends and family and that business is looking good and prosperous for you all. I very much look forward to catching up with you at one of our events, as detailed above, later this year.
Happy Holidays to one and all!
Please note that the new address for TTI is:
22 Green Court
All other details remain the same
Read our Newsletter - dated August 2015
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