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I would like to wish each and every one of you a very happy and prosperous 2015. I hope that you all had a wonderful time with family and friends over the festive period! I would particularly like to offer a very warm welcome to all of our new TTI members as well as all of our new TTI Board members which include: Simon Hulme at dnata, Allan Jenkins at P & O Ferries, Rickard Hedstrom at Stena and Chris Bayley at TUI.
Going into 2015, it is becoming evident to me that a lot of change is about to take place in our industry as online travel and particularly mobile travel begins to go mainstream around the world. Let's face it, for most travel suppliers the electronic channel is now the pre-eminent way of taking business and it now looks as though the non-traditional travel retail gients (i.e. the likes of Amazon, eBay, Google and Apple - each of whom have a huge amount of customers and eye-balls globally) are starting to make a disruptive commercial play when it comes to attracting consumer's loyalty with each of them seeking to own a large chunk of the online travel marketplace. This is certainly being witnessed within the hotel sector where Amazon in particular now sees an opportunity in undercutting the commission levels being charged by some of the more established hotel intermediaries.
2014 was a year that saw an unprecedented amount of mergers and acquisitions within the hotel technology sector and within the OTA marketplace as a whole, and this is a trend that I am sure will continue as each of the online players seeks to gain market share and to win the hearts and minds of both consumers and suppliers alike.
In terms of TTI's upcoming events this year, I am pleased to report that we have another exciting line-up of events planned for you which will kick-off with our Spring Conference on Tuesday 17 March 2015 at the Strand Palace Hotel in London entitled 'The Mobile Customer'. With the phenomenal growth in mobile computing and the ever increasing rise in social networking, 'Omni-Channel' marketing, as it is being termed, is now very much at the top of every travel company's strategy. This one day event will not disappoint - of that I can assure you - and, as usual, we have a very impressive line-up of speakers who will guide us through how the world of mobile is now changing everything that we do. Details of this event can be found here - so don't delay and make sure that you sign-up as soon as possible so that you don't miss out!
We are also well under way with the planning for our Summer Forum, which will be held at the Strand Palace Hotel on Tuesday 2 June 2015 and will focus on the subject of 'Hotel Distribution' - a very hot topic for many in the wake of the number of mergers and acquisitions that were witnessed within this sector at the end of last year and as mentioned above. Details of this event will once again be posted on the website once the list of speakers is finalised.
In addition to these two events we will also be holding our Autumn Conference in early September and finnally our Winter Forum which, once again, will be held in conjunction with World Travel Market - in 2014 this event was attended by over 300 delegates. Details on all of these events will follow shortly, so again, please make sure you check the website and secure your places.
Whatever 2015 holds, I hope that it will be a very successful year for all of us, and I do sincerely hope to meet each and every one of you at one of our TTI events later this year.
Please note that the new address for TTI is:
22 Green Court
All other details remain the same
Read our Newsletter - dated February 2015
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