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Join date: Feb 26, 2025
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Nov 28, 2025 ∙ 9 min
Airline Tech Is Changing The Rules: What OOSD And Modern Retailing Really Mean For Travel Agencies
Author Mark Lenahan. TL;DR Airlines are rebuilding their core systems around Offers and Orders, replacing PNRs, tickets, filed fares and booking classes over the next decade or more. This shift, known as Modern Airline Retailing (MAR), aims to copy digital natives like Amazon and Uber, with richer content, dynamic pricing and better servicing across every channel. New architectures such as OOSD (Offer, Order, Settle, Deliver) will gradually replace today’s PSS platforms and change how...
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Sep 29, 2025 ∙ 2 min
Google’s 5 Stages of Travel are being rewritten by AI
Dreaming, Planning, Booking, Experiencing, and Sharing, has underpinned how travel companies think about customer journeys for more than a decade. With AI rapidly reshaping behaviour and expectations, each stage will evolve.
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Sep 22, 2025 ∙ 16 min
TTI Autumn Conference 2025
Sponsored by Inspiretec The Future is Agentic: AI and Travel Tech Reimagined A seismic shift in travel looms. Agentic commerce is poised...
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